The Front Desk Coordinator provides Call Center Specialist coverage, which includes duties such as customer service, answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorization for scheduled services, expediting EPIC orders from routed referrals through the MUC work queue. The Front Desk Coordinator provides Clinical Care Coordinator coverage, which includes covering desk duties and assisting patients with expediting new patient scheduling by reviewing the Epic referral work queue on a daily basis. The Front Desk Coordinator assists physicians and all team members with managing all patient-related affairs and acts as patient liaison by fielding questions, scheduling appointments, arranging for hospital admissions, and assisting in other patient-related requests. The Front Desk Coordinator expedites patient needs, administrative duties, calendaring, academic duties, and other duties as assigned.

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Reporting directly to the Manager, Clinical Trials Budgeting, the Sr. Pre-Award Budget Analyst plays a pivotal role in developing and negotiating complex MCC CTO clinical trial budgets for industry, cooperative, foundation, and investigator initiated trials. Responsibilities include the review and analysis of clinical trial protocols to ensure appropriate cost and resource allocation of conducting the clinical trial at UCSD is fully captured in the budget. The incumbent will ensure appropriate research rates are applied to the budget and will negotiate budgets with sponsors and funders, as applicable. The incumbent is required to interface, advise and consult with faculty, staff, and central offices on research-related financial issues. Financial expertise will contribute to the successful execution of clinical research initiatives and collaboration with internal and external stakeholders. Serves as an initial point of contact for externally contracted firms for clinical trial budgets.

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